All purchases are governed by our Terms & Conditions. A contract is formed once you receive our order confirmation email. Please review them before ordering.

Our liability is limited as set out in our Terms & Conditions. We are not liable for indirect or consequential loss—please refer to the full Terms document for specifics.

All products include the manufacturer’s standard warranty (typically 12–24 months). Prolight provides in-house UK support throughout the warranty period.

Prolight Concepts is a trade-only distributor. To apply, complete our online Trade Account form or email your company details and VAT number to trade@prolight.co.uk.

Standard payment is due within 14 days of invoice unless alternate credit terms are agreed in writing. We accept purchase orders, credit cards (Visa/MasterCard), BACS and company cheques.

We offer same-day dispatch on stocked items ordered before 3 pm for UK next-day courier delivery. Timed and international shipping quotes are available on request.

Shipping costs are quoted at checkout or by request. Risk passes to you on dispatch; any damage or loss in transit must be reported within 72 hours of delivery.

Orders may be cancelled within 24 hours of confirmation. Returns are accepted within 14 days of delivery for undamaged, resaleable stock with a valid RMA. Custom or special-order items may not be returnable—please check first.

Yes—while we are a distributor, our specialist team offers free specification support to ensure you get the right products for events, installations or hire applications. Contact us to discuss your requirements.

All product manuals, datasheets and firmware updates are available in the “Downloads” section on each category or product page.

We periodically run product training sessions and demos. Contact us to be added to our mailing list or to arrange an on-site demonstration.

Call us on 01254 704111, email sales@prolight.co.uk, or use the form on our Contact Us page.

Our amplifiers range from 500 W to 10 000 W per channel, with bridged mono and 70 V/100 V modes—ideal for venues of all sizes.

Yes—select models include built-in Dante or AVB for multi-channel, low-latency audio distribution over Ethernet.

We offer beltpacks, base stations and headsets from leading brands—perfect for event comms, backstage coordination and broadcast applications.

Choose from wall brackets, yokes, pole mounts and rigging clamps—each rated for payloads up to 100 kg, with corrosion-resistant finishes for indoor & outdoor use.

Our consoles range from compact 5-fader desks to full-feature consoles with multi-touch displays, offline editing and show-library recall for rapid setup.

Spot fixtures deliver tight beams and gobo projection, while wash heads provide even, wide-angle colour coverage—both available in LED and discharge lamp versions.

Many of our LED fixtures feature high CRI (> 90) for accurate colour rendering—ideal for broadcast, retail and architectural applications.

Consider load rating, anti-slip tread and channel size. Our heavy-duty rubber ramps come in 2- and 3-channel profiles to suit any cable bundle and vehicle traffic.

We manufacture and stock a wide range of standard and custom cables, including Ethernet (Cat5e/Cat6/Cat7), DMX and audio multicore, power leads (UK/EU/US), Neutrik-terminated assemblies, and specialist data or bespoke looms.

Absolutely. Tell us your exact length, connector types and any special requirements (screening, armouring, labelling), and our in-house team will assemble and test each cable to your specification.

Stock cables ship same day if ordered by 3 pm. Bespoke assemblies typically ship within 3–5 working days, depending on complexity and volume. Rush jobs can often be accommodated—just ask!

We use premium, branded conductors and terminations, conduct full continuity and insulation tests on every assembly, and our staff follow ISO-style process controls to guarantee performance and durability.

Our custom cables are used across live events, broadcast, installation, AV hire, theatre and industrial automation—any application where reliable, fit-for-purpose cable assemblies are critical.

Simply fill in the Custom Cables enquiry form or contact our sales team on 01254 704111 / sales@prolight.co.uk. Provide your project details and we’ll get back to you with pricing and lead times.

The Equinox modular system supports heights from 1 m to 5 m, with straight, curved and T-junction fittings—perfect for trade shows, theatres and studio backdrops.

To order, complete our online Trade Account form or contact our sales team on 01254 704111 or sales@prolight.co.uk.

Absolutely—whether it’s a single item or a complete system. Contact us with your project scope and we’ll provide tailored pricing and lead-time information.