Privacy Policy

Prolight Concepts (UK) Ltd and Our Affiliates

Prolight Concepts (UK) Ltd and our affiliates are committed to safeguarding the privacy of our customers and subscribers. We strive to be transparent about how we collect, use, disclose, transfer, and store your information. This Privacy Policy outlines our practices regarding user privacy and your rights when using our website. By using our services, you consent to the terms outlined in this policy.

Compliance with UK Legislation

We are dedicated to protecting your privacy, and all information collected will be done so in accordance with the applicable UK data protection laws, including the EU General Data Protection Regulation (GDPR) 2018. We ensure that the information we hold is accurate and up-to-date. If you believe any information about you is inaccurate, please contact us at, and we will promptly correct or remove it.

Changes to This Policy

We reserve the right to amend this policy at any time and for any reason. We encourage you to regularly review this policy for updates. Changes will be posted on our website and become effective immediately upon posting.

Collection of information

We may collect personal information about you when:

• you take a service or product from us
• you contact us with an enquiry or in response to a communication from us
• you sign up to receive promotions of our products and services

We may collect this information through various means, including our website, email, telephone (both fixed and mobile), or in person.

Information We May Collect (if applicable)

The information we may collect about you includes:

• Name
• Email
• Contact details, including shipping and billing addresses
• Demographic information such as postcode, preferences, and interests
• Other information relevant to promotions

Use of information

The information you provide or that we hold may be used for the following purposes:

• Internal records and administration
• Improvement of our products and services
• Periodic sending of promotional emails about new products, offers, and other information you may find interesting, but only if you have given prior consent or subscribed to receive them
• Contacting you for market research purposes via email, phone, or mail to help enhance our products and services

Disclosure of information

We will not disclose, sell, or share your information with third parties for independent marketing or business purposes without your prior consent. However, we may share your information with:

Business Partners: Trusted business partners and distributors who provide products and services you have requested. They may contact you with relevant information and materials.

Other Parties when Required by Law: To comply with legal obligations or court orders, or to protect the rights, property, and safety of Prolight Concepts (UK) Ltd, our business partners, and customers.

All personal information is held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the European Economic Area (EEA), we will obtain your consent.

Security of information

We have implemented safeguards to secure the information you provide online. Your data is kept private and stored securely, in compliance with the EU General Data Protection Regulation (GDPR) effective as of May 25, 2018.

Third-Party Websites and Links

While visiting our site, you may encounter links to other websites beyond our control. Please be aware that this Privacy Policy applies solely to information collected by Prolight Concepts (UK) Ltd, and we are not responsible for the content or privacy policies of external sites.


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Contact Us

If you would like further information or have any questions about this policy, or you wish to enquire about the data we hold about you, please contact us directly via one of the following. Your statutory rights are not affected.


Tel: 01254 704111

Prolight Concepts (UK) Ltd, Lumen House, Stancliffe Street, Blackburn, Lancashire BB2 2RP

Your statutory rights are not affected.

Privacy Policy - V2.3 14th September 2023

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